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Rental
Terms & Conditions
Reservation:
We recommend that you reserve items as early as possible to ensure
availability. We collect a deposit to in order to hold the time
slot and assure your intent.
Length of rental: The standard rental is for a minimum of one week
with discount available for long-term rental.
Deposit: A
deposit of 50% of the total rental cost is generally taken at the
time of rental. Part, or all, of the security deposit will be used
to cover the event of damage or improper care.
Condition and
damage: Rental agrees to return all costumes or properties in the
condition in which they were received. Damage is considered to have
occurred by: tearing, burning, cutting, excessive make-up, removal
of buttons, medallions, badges or other kinds of trim or material.
It is understood that the costumes are expensive and should be handled
by responsible personnel. It is a rare occurrence but if items are
damaged due to abuse or large tears the customer will be invoiced
for the repair cost or for replacement cost.
Shipping: All
items are shipped from our offices in Springfield, MO via Ups or
Federal express. We need to know who will receive the order and
the exact address where they will accept the order. This person
is also responsible for returning the order back to our company
by the same package as he/she received the order. We cannot ship
to a post office box. Rental will pay shipping both ways. Any costume
articles shipped in separate boxes must be returned in the same
manner.
Cancellation:
A reservation may be canceled up to 10 days to the scheduled shipment
date. Items cancelled less than 10 days prior to scheduled shipment
date will invoice 50% security deposit to cover the cost of preparing
the item for shipment.
Late returns:
The term of the rental contract allows time for the equipment to
be shipped for your event and returned to us. Since other customer
may need the items for their event, prompt. If for any reason the
products are not returned to our company as agreed to in the rental
contract you will be invoiced $50.00 for the first day late and
20% of the total order for each day thereafter until received.
Payment for
scenery/prop rent: In order to hold your sceneries, we require a
non-refundable prepayment and signed contract. The balance of your
rental contract must be paid in full at least 10 days prior to the
date of shipment in order to preserve your firm reservation. We
accept reservation payment by check or money order.
Payment for
costume rental: The balance of your rental contract must be paid
in full at least 7 days prior to the date of shipment in order to
preserve your firm reservation. We accept check or money order you
may send to:
Springfield Little Theatre
Costume Rentals
311 East Walnut
Springfield, MO 65806
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